Frequently asked questions
Every order ships across Canada from our Toronto store with fast, reliable & free UPS delivery, and you’ll receive your tracking link immediately after placing your order, so you can follow your package every step of the way.
Not completely satisfied? No problem, you can return your order within 30 days of delivery. We’ll make sure the process is simple and stress-free. For full details, please see our Refund Policy and FAQ in the footer of our website.
You can track your order anytime by visiting Track Your Order on our website.
After placing your order, you will receive an email with your Track & Trace details, and you can also use that tracking number to search directly on the tracking page.
We’re here to help and happy to provide the support you need.
Email: info@clairetoronto.com
Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 10:00 AM – 3:00 PM

