Terms and Conditions

These terms and conditions apply to all purchases made through the Claire Toronto website, accessible via info@clairetoronto.com.

1. Applicability

By placing an order on our website, you agree to these terms and conditions.

2. Product Information

We make every effort to accurately describe our products and keep all information up to date. However, typographical errors, pricing errors, or inaccuracies may occur. Such errors do not entitle customers to any rights.

3. Ordering and Payment

Orders are processed only after full payment has been received. Available payment methods may vary depending on the customer’s country or location. Customers are responsible for ensuring that their selected payment method is available and valid.

4. Processing and Delivery

Processing time: 1–3 business days
Estimated shipping time: 3–7 business days, depending on the destination

Orders are shipped directly from our supplier in China. Delivery times are estimates and may vary due to external factors such as customs processing or carrier delays.

5. Returns and Cancellations

For all information regarding returns, refunds, and cancellations, please refer to our separate Return Policy.

6. Liability

Claire Toronto is not responsible for loss or damage once an order has been marked as delivered according to the tracking information. Customers are responsible for providing a correct and complete delivery address.

7. Intellectual Property

All content on this website, including but not limited to texts, images, and logos, is the property of Claire Toronto and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@clairetoronto.com. We aim to respond within 5 business days.

9. Applicable Law

These terms and conditions are governed by and interpreted in accordance with Dutch law.